Task · Offerings

Offer something with a ticket

Attach something from Offerings to the tickets that should get it, and say how they get it.

8 steps · About 3 minutes · Needs: An offering and a ticket type

1. On the offering's own page, open the Ticket types row

   Your eventSet upOfferings

   go.tito.io/acme/summer-fete/admin/offerings/good/1

2. Answer each ticket type Off, Included, Choice or Add-on

   Each answer saves as you make it, and the control offers only what that kind can do for people: a session answers Off, Included or Choice, an item answers Off, Included or Add-on. A ticket you switch on starts with a default: a session is included with the ticket, an item is an optional add-on at its own price, and a donation is an add-on the buyer chooses the amount for.

   You can work from the other end instead. Add something, beside What comes with it on a ticket type's own page, opens Add to this ticket: everything you already have that could go on that ticket. Tick what you want and it all arrives at once, each on the same default described above, which you then change on its row. Make something new sits under the list for anything you haven't made yet.

3. Open a ticket type's page and find the offering under What comes with it

   Every line here says what a buyer gets rather than what the setting is called. Included comes with the ticket, and so does an offering with only one option, because there is nothing to choose. They can add is an optional extra they pay for. They can opt in is one thing they may take or leave.

   A real choice counts what is in it, as in “They pick 1 of 5”. Where the ticket takes a range rather than exactly one, the line reads back the two boxes you set: “They pick 0 to 2 of 5”. Each offering counts its own options, so a ticket with two choices on it shows two lines, each about its own.

4. Select the pencil on the offering's row

   The price and the way it works belong to that one ticket type, so an offering can be included with one ticket and an add-on on another.

5. For an item, pick one under How they get it

   Included with the ticket gives it to every attendee at no extra charge. An included item comes with the ticket automatically: people see it marked Included on the event page, and it appears on their order without being asked for. That holds whichever way the order was made, so an order you create yourself has the same included items as one somebody bought. An optional add-on at its own price is offered alongside the ticket, and the buyer decides.

   A session isn't asked this. There is one thing a session can do, which is that the buyer picks from its options at checkout, so the form doesn't offer a choice that has only one answer.

   Price is what adding one costs. Leave it empty and it's free.

6. For a session, set How many they choose

   At least and At most are how many of the session's options one ticket takes. Both at 1 is a straight choice of one, which is what every session did before. Set At most to 2 and the buyer takes two, each held separately. Leave At least at 0 and they can walk past the choice without taking anything.

   The checkout says which of these it is above the options, so a buyer picking two is told to pick two, and a buyer who may take none is told they may take none.

   This is also how you ask people to RSVP. A session with ONE option and At least 0 is a tick box: they say yes or they leave it, and only the people who ticked hold a place. Left at 1 they simply get it, and the ticket says when it runs without asking anything.

7. For a session on an ordinary ticket, set Places per ticket

   How many places one ticket takes up in the time it books. Set it to 4 and a family ticket takes four places.

8. Select Save

Good to know

• Tito stops the same person being booked into two things at once, and counts only what they're actually attending: the option they picked from a choice, or the time you pinned. The options they didn't pick don't count against them.
• A ticket can be connected to more than one session. The buyer picks an option for each of them at checkout, one after the other.
• Where a ticket takes more than one option from the same session, the options are tick boxes rather than a single choice, and the buyer is stopped from going over At most. Each option they take holds its own place, so two options is two rooms expecting them.
• Several items on one ticket can be offered as a CHOICE rather than one by one, which is how a ticket comes with two of five gifts. Offer a choice of items is that job on its own.
• Where a session is on some ticket types and not others, the buyer chooses their tickets first and is asked about the session only if what they picked includes it. Where it's on every ticket type, they choose from the session first, because there's no way past it.
• Limit per ticket caps how many a booker can add for each of these tickets. Leave it blank for no limit.
• The ✕ on a row under What comes with it takes the offering off that ticket type. Remove from this ticket, inside the pencil, does the same thing.