Task · Ticket types

Give a ticket its own time

For a wine tasting at four, or anything that happens at its own time rather than the event's.

4 steps · About 1 minute · Needs: A ticket type

Most tickets go by the event's date. Some do not: a wine tasting inside a festival, a workshop on the second morning, a dinner on the Friday.

Give the ticket its own time and it says so everywhere it matters.

go.tito.io/acme/summer-fetes-summer-fete/admin/ticket-types/1/edit?tab=advanced
  1. Open the ticket type and select Edit

  2. Select the Advanced tab

  3. Switch on Set a date and time for this ticket type

  4. Set the start and the end, then select Save

    Switch it back off and the ticket goes by the event's date, which is what

    every ticket does until you say otherwise.

Where it shows up

  • On the event page, on the ticket's own row, under its name. It sits with the ticket it belongs to rather than standing above the whole list, because it is true of that one ticket and not of the event.
  • At checkout, in the recap of what the order holds, named after the ticket type.
  • On the ticket itself, under Your schedule, named after the ticket type with the time under it.
  • In the confirmation email, in the section of the same name.
  • In the calendar, as an entry at the ticket's own time in place of the event's dates. People can add it with Google Calendar or Outlook as well as the calendar file.

Good to know

  • Nobody is asked to choose it. There's one time and it's the ticket's, so it's stated rather than offered as a question at checkout.
  • The ticket carries the time itself, so there's nothing to connect and nothing in your Offerings list.
  • Changing it moves the time for everyone holding that ticket, and the ticket page and calendar file follow.
  • Renaming the ticket type renames the time everywhere too, so a ticket already in somebody's inbox reads the new name when they open it.
  • A bundle has no box for this. A bundle is a set of tickets and each one carries its own time already.

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