Task · Attendees

Correct an attendee's details

Fix a misspelled name, or move a ticket to a different person.

3 steps · About 2 minutes

1. Open the attendee and select Edit

   Your eventAttendees

   go.tito.io/acme/summer-fetes-summer-fete/admin/attendees

2. Change their Name, Email or any answers they gave

   Every answer they gave is here, including answers to questions their invitation asked. On a ticket imported from Tito Pro, Company and Job title are here too.

   Where the event keeps metadata about its attendees, the boxes are grouped under headings saying who sees them. Answers holds what the attendee told you, Shown on their ticket holds what you record and they can read, and Just your team holds what stays internal.

3. Select Save attendee

   Uploaded files can't be swapped here.

   You can open a file answer to read it. To replace one, ask for it again.

   Changing the email moves the ticket to that person.

   A confirm page asks you first and names both addresses, with a switch for each email. Once you confirm, the previous attendee is told they've lost access and the new one gets a fresh email.

   Editing an unassigned ticket is how it gets its first attendee.

   Adding an email to a ticket that had none sends nothing. Once it's saved you're shown the ticket email, ready to send, and Not now keeps the address without sending.

   The order's confirmation, receipt and invoice go to the address on the order. Change that from the order itself.