Task · Tito support

Ask Tito a question

Start a conversation with Tito support and follow the replies.

4 steps · About 1 minute

1. Select Messages with Tito in the account menu

2. Select New message

3. Fill in What’s it about? with a short summary, and What’s happening? with the detail

4. Select Send

   We reply in the same conversation and email you a copy. If you reply to that email, we get your answer. It doesn't appear in the conversation here.

   Your earlier conversations are listed on the same screen. With Tito means we have your message and haven't answered yet. Tito replied means there's an answer waiting. To add to a conversation, open it and select Send another message.

   A conversation stays between the person who started it and Tito. Someone else on your team won't see it, even if they own the account.

If you'd rather use email

Write to support@tito.io. It works when you can't reach your account. Emails you send there don't appear on this screen.