Your account
Connections
Connect Stripe or PayPal so the account can take money, and connect the other services you use.
What you can do here
Open Settings / Integrations to find Connections and Workflows.
The services you've connected are listed first, under Connected. The rest follow under Add a connection.
Each service has its own page, with what it does, its set-up guide and its ready-made workflows. Choose Manage on a connected service to open it. Stripe, PayPal and services that take a key open theirs when you choose Connect, so you see the fee or the key box first. Choose Create the workflow on a service's page to create a disabled workflow you can edit.
For services that apply to one event, keys are still set per event. Only account owners and admins can manage connections.
Some services connect by sending you to their own site to approve it. Before you get there, a page on Tito's side names the service and the account it's about to connect, so you can check it's the right one. Continue goes on to the service, and Go back without connecting returns you to this page. If you come back with the browser's back button after continuing, that page offers the way back here too. Start the connection again from here if it didn't finish. Others give you a key to copy, and their card shows an API key box for you to paste it straight into.
A key is usually the first step rather than the whole job. Where a service takes more setting up than pasting one, its card carries a link to the guide for that service, which walks the rest.
Keep your own copy wherever the service gave it to you. If you lose it, generate a new one at the service and paste that instead.
Where a connection isn't doing what you expect, the workflow that uses it records what happened on each run.
Good to know
- Disconnecting Stripe revokes it on Stripe's side too, so that's the only step. If your Stripe connection came across from an earlier version of Tito, disconnecting here leaves it connected there, so your other accounts keep working. The confirm page tells you when that's the case.
- Disconnecting your only way to take payments stops paid ticket sales until one is connected again. The confirm page warns you when that's what a disconnect would do.
- Connecting both is fine, and buyers then choose at checkout. An event needs at least one to sell a ticket.
Connect through the API
An integration can store a provider key or ask for a browser authorization link through the account API. Browser authorization still needs you to approve the connection at the provider. A stored key has not been checked by the provider. Request logs omit connection bodies.