Getting started

Getting help

Describe the job you're trying to do and get taken to the control that does it.

Every event screen has a Help me box in the bottom corner. It asks What are you trying to do?, so you describe the job in your own words. The box reads a whole question, so "how do I stop selling" works as well as one word does.

Two kinds of result come back. Most are jobs, and pressing one puts you on the field or the switch that does it, with the screen around it open. A few are answers, and those open where they are, so you can read one and still have the list.

Under the results, the box offers help articles about what you asked. They open in a new tab, so the box stays where it is.

⌘/ opens the box on a Mac, and Ctrl / everywhere else.

When the box can't help

The last row is Can’t find the right thing? Send Tito a message. It opens Messages with Tito in a new tab, so the screen you were on is still there while you write. Describe the problem and somebody at Tito answers.

If a page doesn't load

A page that fails shows That page didn’t load and a short code underneath it. Include the code when you write to Tito. It points at the record of what went wrong, so somebody can look that up instead of asking you to describe what you were doing.

Good to know

The box answers about the section you're standing in first. Opening it on Orders and typing "cancel" puts the order rows above the rest, and the help article about the screen you're on is marked Read me.