Task · Order notifications

Send order emails to someone not on your team

Send order emails to a finance inbox, a partner or anyone else outside your team, for the events you choose.

5 steps · About 2 minutes

Only the account's owner can add, change or remove these addresses. Everybody else on the team can see them.

  1. Open Account settings then Order notifications

    Your accountSettings
    go.tito.io/acme/admin/settings/notifications
  2. Under Other addresses, select + Add an address

  3. Enter the Email address and choose a Language

  4. Under Default, choose New orders and How often for every event

    To send emails about some events only, switch it off here. Then select Change beside each event you want under Events and switch it on there.

  5. Select Add address

    To change what an address gets, or to remove it, select Change beside it.

Good to know

  • An address you add is sent orders from then on, never orders from before.
  • Every email to it ends with Stop these emails, which works without signing in. Once it's used, the address shows Stopped. You can remove it, but you can't add it again. Only the person who stopped them can ask to get them again.
  • An address that belongs to somebody on your team can't be added here. Change their emails under Your team.
  • If your account sent order emails to one address before, that address is already listed here.

Still stuck?

You can let someone at Tito sign in to your account for a set time, and see every visit they made.

Let Tito support in →