Task · Ticket types

Drop the price as somebody buys more

One ticket that costs less each when somebody takes several.

4 steps · About 3 minutes

People still see a single row on your event page or in a widget, and the price changes when they take more than one.

1. Open the ticket's own page and select Edit

   Your eventSet upTicket types

2. Select Price it another way under the price, then Volume prices

   The price you've already typed is what one ticket costs, and it's the first band. A ticket has volume prices or Tiered prices, not both.

   go.tito.io/acme/summer-fetes-summer-fete/admin/ticket-types/1/edit

3. Fill in a row for each drop in price

   A band has This many or more and Price each. + Add a band gives you another row.

4. Select Save

   To go back to one price, select Single price.

What buyers pay

The whole order takes one band's price. If your six-ticket band is €65.00, somebody who buys six pays €65.00 for every one of them, and the order comes to €390.00.

Bands count the tickets of this type in one order. Somebody buying three conference passes and two workshop days has three passes, so the passes take the three-ticket price.

What buyers pay under the rows shows each band, what one ticket costs in it, and what an order comes to.

More currencies

If your event sells in more than one currency, each band row has a price box per currency, side by side. The quantity it starts at is shared, so you type This many or more once. The prices are your own figures in each currency, not a conversion of anything.

The line above the bands is the ticket's own price under the same column heads, and it reads Not sold in a currency the ticket has no price in.

Leave a band's box blank in a currency and that band isn't on that currency's ladder. Somebody buying in it pays the band above instead. Blank the lot and they pay one price at every quantity, the same as a ticket with no bands.

What buyers pay appears once per currency, so you can check each ladder on its own figures. Tito checks them separately too: a ladder can be fine in euros and make a bigger order cost less in dollars, and it says which currency it means.

What people see

Buyers see the ladder under the ticket name, in the currency they're browsing in, along the lines of "3 or more: €80.00 each".

One ticket short of the next band, they also see what one more would do: "One more and they're €65.00 each. That ticket costs you €5.00." Where the bigger order costs less than the smaller one, it says the total drops instead.

The price for the selected number of tickets is shown in the widget. If a website button sets the quantity, the price for that quantity is shown.

Discounts

A discount comes off the volume price a buyer is on. To keep a discount off volume prices, switch off Applies on top of volume prices on the discount. See Discounts.

Invitations and ticket requests

Somebody claiming several places from one invitation pays the band for that many. The claim page shows the ladder under the ticket name, stopping at the number that invitation allows.

A price you set on an invitation or a list applies on its own, and the bands are left out of it.

A ticket request form that takes card details works the same way as a claim. Approve somebody for three and their card is charged at the three-ticket price.

Buyers adding to their order

A buyer who adds tickets from their order page pays the band for the number they're adding. Somebody with two tickets who adds three more pays the three-ticket price for those three, and the two they already had keep the price they paid. The ladder shows under the ticket name there too.

Tickets somebody was given

A ticket earned free by a group discount doesn't count towards a band. Somebody who buys four and earns a fifth free is priced on the four they're paying for.

Prices Tito won't save

Each band has to be cheaper than the band above it.

A band can also make a bigger order cost less than a smaller one. Ten tickets at €10.00 comes to €100.00, and a band of eleven at €8.00 comes to €88.00, so somebody buying ten pays more than somebody buying eleven. Tito names the two orders that clash.

Bands nobody can reach

Tickets per order caps the order, so a band starting above the cap can't be bought into. Tito says so and still saves it. Raise the cap or start the band lower, whichever you meant.

In your reports

The Sales report splits a volume-priced ticket into its bands, with the tickets and the money each band took. That's where you read whether the big orders came.

Removing a band

A band that any order has used is hidden. It stops selling straight away and leaves the ladder and your event page. Its orders stay in your reports, the refunded ones included, and the band keeps its row there, marked as removed. A band no order has used is deleted outright.

Events imported from Tito Pro

Volume prices set in Tito Pro are imported with the event, and buyers pay what they paid on Pro. If a Pro ladder makes a bigger order cost less than a smaller one, it's imported as it was, and Tito asks you to fix it the next time you save the ticket.

API

A quote made through the API takes the band for the number of tickets on it, unless you send a price of your own. A quote you build in Tito charges the price in its box.

You can manage volume prices through the organizer API. Set the price for one ticket and the lower unit price at each quantity threshold. Removing the bands keeps the price for one ticket and preserves the sales history of bands that have been used.