Your event
Taxes
An account-wide library of tax rates any ticket type or item can point at.
What you can do here
Tax rates are shared across your whole account. You add one from the account's Settings, under Taxes, or from any event's, and from then on every ticket type and item on every event can use it.
Each rate has a percentage and a jurisdiction label. Whether a given price includes that tax or adds it on top is chosen separately, on the ticket type or item itself.
Reading a price in the admin
The rate's name follows a price everywhere the admin quotes one. It reads incl. VAT when the tax is already inside that figure, and + VAT when it's added on at checkout.
An order shows the tax it charged as its own row under the order's lines, grouped by rate, matching the buyer's receipt and invoice exactly. A refund confirmation says how much of the money going back is tax.
Good to know
- A rate's percentage is set when you create it and can't be changed afterwards, so an order from last year can always be checked against the rate that charged it. To charge a different percentage, add another rate. You can still rename a rate and change its jurisdiction.
- The order line stores its own copy of the rate at the moment of sale, so old receipts keep the tax they were charged whatever happens to the rate later.
- Whether prices are shown including or excluding tax on public pages is an account-wide choice. Set it at Invoicing, under Price display.
- VAT category is the standard EN 16931 code an invoice built on that rate will declare. Leave it Not stated unless you issue VAT invoices. Exempt, reverse charge, intra-community supply, export and outside-scope each ask for an Exemption reason, the sentence an invoice prints to explain why no VAT was charged.