Task · Offerings

Run a session more than once

Give one session several options on the day, each with its own capacity.

8 steps · About 2 minutes · Needs: A session in Offerings

1. Open the session from Offerings

   Your eventSet upOfferings

2. Select Add an option

   go.tito.io/acme/summer-fete/admin/offerings/session/1

3. Set the start and end

   Add a Venue if it differs, and a Capacity if that run has one. Blank is unlimited.

4. Write a Description if this option needs one

   Buyers read it under the option when they choose between them, so it's the place for what this run covers, what to bring, or who it suits. An option with no description shows none.

5. Select Add option

   Each option you add has its own description, its own capacity and its own on-sale switch.

Changing a whole block at once

Edit, at the top of a session's page, holds everything the set-up screen asked for: the block's name, its description, when it runs, and every option in it. Changing the date or the times moves every option in the block, because they all run at the same time. Add an option adds another one at that time.

Each option's places, price and venue are on the option's own page, and the ticket types the block goes on are on the session's page.

Removing an option takes it off the form. Saving is what deletes it, and the first Save asks: it names what's about to go, and Delete and save is the press that does it.

A bookable time slot has a time for every arrival, so there is no shared date on it to change. Its name and its options are still on Edit, and each option says when it runs with a Change beside it that opens the option's own page.

Putting them in your own order

Options go in time order, which is right until it isn't: a headline workshop may deserve top billing whatever time it starts at.

1. Open the offering and select Reorder

   It appears once there are two options to put in an order.

2. Drag the rows, or use the arrows

   The arrows do the same job from a keyboard.

3. Select Save order

   From then on the order is yours, and editing a time leaves it alone.

   Put them back in time order on the same screen hands it back to the clock.

   Buyers see whatever order you set, not just you.

Copying a day of options

Offerings carries Copy a day, which puts one day's options onto another date at the same clock times, with the same names, descriptions, venues, capacities and prices. Options already on the target date are skipped, so running it twice adds nothing. The Options report says what it copied.

A date that has already gone by is asked about before anything is copied. Copy anyway goes ahead with it, which is what you want when you're filling in the schedule of an event that already ran.

Good to know

• Descriptions show wherever a time is picked, including when you're building a quote or adding tickets to an order yourself. You see what the booker sees.
• The session itself has a description too, on the offering's own page. That one is what every run of it has in common. An option's description is what's different about that run, and buyers see both.
• Where two options start at the same time, buyers pick by name, and every screen after the choice says that name back to them. Options at different times go by the clock instead, with the option's own name after it.
• That same difference decides what a buyer meets first. Options at the same time come after the tickets, on a screen of their own, because they are a question about a ticket somebody has already chosen. Options at different times come before them, because picking when to come is the decision. You don't set this anywhere, it follows from the times you gave the options.
• The screen that asks is laid out a ticket at a time. Somebody buying three workshop tickets answers for each one in turn, numbered the way the same tickets are numbered when they fill in names.
• The ticket and its email both carry a Your schedule section, with the option's name, the session it belongs to and its times. The line at the top of a ticket stays as times only, so it reads at a glance on a phone. Calendar entries are named after the option too. That heading is yours to rename. Search for it, or find it in the wording download or a copy review, and renaming it changes the ticket and the email together.
• Every option the checkout says back has a Change beside it, so a buyer who picked the wrong one fixes it without losing the rest of their order.
• A ticket can offer more than one. Set At most above 1 on the connection and the options become boxes to tick rather than one to choose, up to the number you set. Each one they take holds its own place, so two options is two rooms expecting them.
• At least 0 lets them decline. The ticket still comes with the offering, they just aren't in any of its options, and nothing is held for them. Leave it at 1 and they can't get past the checkout without answering.
• A booker buying several of one ticket picks an option for each of them. The checkout asks once per ticket under the offering's name, numbered the way the same tickets are numbered on the next screen, so three workshop tickets can go to three different workshops. Where every ticket picks the same option, the checkout says it back as one line instead of repeating it.
• Options spread over more than one day are still one list to the buyer. They see every option at once, each saying which day it runs on, and are never asked to pick a day first.
• Charge a different price for this option is tucked away on the edit form until you need it. Open it to price one option differently from the ticket it comes with, and it stays open on any option that uses it.
• An option that hasn't enough places for the whole order says so before the booker fills anything in, naming how many are left. They can take fewer tickets or pick another option.
• An offering with only one option doesn't ask. There is nothing to choose between, so the event page states the option under the offering's name instead of offering a control, and the booker's ticket registers them for it anyway. Add a second option and the question comes back.
• When every option is full, the ticket can still be bought. The buyer isn't asked to choose, because there's nothing left to choose, and they get the ticket without a place. Options that fill up one at a time are shown as sold out and can't be picked.
• Activity at the foot of an option's page says who last changed it and when, on-sale switches included. Select it for the full list.