Task · Questions

Ask about one workshop

Put a question on one option of a session, so only the people who picked it are asked.

6 steps · About 3 minutes · Needs: A session with options, and a question in your library

A question on a session can go to everyone who books it, or only to the people who picked one particular option. "Any dietary requirements?" belongs to a dinner whichever sitting somebody is in. "What's your level of Rust?" belongs to the Rust workshop, and asking it of the people who chose Python instead gets you blank answers and a confused email.

1. Open the question from Questions

   Your eventSet upQuestions

2. Under Where it’s asked, select Ask it somewhere else

3. Tick the options and select Ask it there

   Your sessions are in the panel beside your ticket types, and each one's options are under it. Tick the options that ask the question. Tick as many as you like: one question can cover several, so you write "What's your level of Rust?" once and tick both the beginners' workshop and the advanced one.

   Ticking the session itself asks everyone who books it. That's the dinner case in the paragraph above. Tick the session for that, and its options for a question about one of them.

4. Select the pencil beside the session's row to change it later

   It opens Who’s asked this: everyone who books the session, or only the people who pick certain options. That's where you widen a question back out, or add an option to one that already covers others.

   go.tito.io/acme/summer-fete/admin/questions/4/places/session/1

   The row's second line reads back what you set.

   It says Everyone who books this is asked, or it names the options that ask it. So you can see the scope without opening the pencil.

   The session's own page says the same thing.

   Open the session from Offerings and its Questions block lists what it asks, with the same second line on every row. You can add and remove questions there too. See Choose who answers a question.

Starting from the workshop instead

The steps above start on the question. You can start on the workshop, which is the quicker end when you're setting up one workshop rather than one question.

1. Open the option from the session's own page

   Your eventSet upOfferings

2. Under Questions, select Add a question

   Your library opens with a search box over it. Everything you add here is asked of the people who pick this option and nobody else, so there's no scope to set afterwards.

   A question already asked on another option is in the picker.

   Adding it here puts this option in the set as well. One question, one row on the session, and both options in its scope.

   The ✕ on a row stops this option asking it. Where the question covers other options too, they carry on asking it. Where this was the only one, the question comes off the session altogether.

   Asked on every option is a second block, under the first.

   It's what the session asks of everyone who books it, whichever option they pick. Those rows have no controls here, because they aren't this option's to change. Change opens the session, where they are.

   A row that names other options reaches those options too.

   Its second line starts "Also asked on" and lists them. Optional and Required belong to the question's place on the session, not to one option, so setting one on this page sets it for every option named on that line.

When people are asked it

The option is picked on the event page, before the details form. By the time the buyer is filling in who each ticket is for, we know which option each person is in, so the question appears on that person's card and on nobody else's. Two people on the same ticket type can be asked different things.

Somebody who books without answering is asked again on their own ticket page, the same as any other question about them.

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