Task · Check-in

Check someone in at the door

Scan a ticket, or find somebody by name when they can't show one.

3 steps · About 1 minute

1. Open the list's door page

   Your eventManageCheck-in

2. Select Scan tickets with camera and scan the QR code

   Or type into Name, email or ticket reference and select Check in. A reference checks them in. A name or an email finds them in the list, and you check them in from their row. Scanning works on some devices and browsers only. See Which devices can scan.

   go.tito.io/acme/summer-fetes-summer-fete/admin/checkin

3. Search by name, email or reference

   Someone with no phone and no printed ticket gets in this way. Check them in from their row.

   A ticket the list doesn't cover is refused, and nobody is checked in.

   The answer names the list it isn't for. On a list limited to some ticket types, it also names the ticket types that list checks in.

   A ticket with nobody on it yet reads Unassigned.

   The line underneath shows who registered it, so searching for that person finds the ticket. A ticket sent to an email address that has no name yet shows the address.

   Someone already in is told so, with the time they arrived.

   A ticket that isn't valid any more says so, and a refunded one says it was refunded. What to do about it is your call. You can undo any check-in from the row. It asks first, and names the arrival time it's about to remove.

   Print badge is on the answer, whether you scanned or searched.

   The badge opens in its own tab with the print dialog already open, one page the size of the badge. It uses the design you saved in Badges, and door staff can print one.