Your event

Portals

A capped set of tickets a partner hands out themselves, and manages independently.

A portal is a capped ticket allocation someone outside your team hands out themselves, from a page of their own. You create it, set how many tickets of which types it may issue in total, and email a private link to the person running it.

They hand the allocation out as individual registration links, as one shareable link, or by uploading a spreadsheet. None of the three routes can oversell the allocation.

What they see

Anything waiting on them comes first, under Still to do, with an amber flag. That's Due and the date where you set one, and Needs you where you didn't. Tickets still in hand count as waiting too, so that row stays near the top and says how many are left to give.

Who can open it

A portal link works for whoever holds it, so a link forwarded once works for everyone it reaches. Lock this portal to specific email addresses or domains changes that: the link becomes a sign-in page instead of a way in.

List one address or domain a line, like amgen.com or paul@amgen.com. Somebody who follows the link types their address, and if it's on your list we email them a way in that works for 15 minutes. Everyone else sees the sign-in page and gets no further.

Both the link and an address on the list are needed, so a leaked link on its own opens nothing.

• A domain covers everyone with an address at it. amgen.com doesn't cover eu.amgen.com, so list that too if you need it.
• Adding somebody to the list lets them in straight away. There's no new link to send.
• Taking somebody off stops them the next time they open the page.
• One sign-in covers every portal whose list has that person on it, so an agency running five of your portals signs in once.
• Guest links aren't checked against the list. A guest is somebody outside the sponsor's own team, which is what the guest places are for.
• The portal's page lists who's signed in so far.
• The lock starts off, on new portals and on the ones you already have. Switching it on is what changes who can get in.

What they can order

Let them order add-ons gives the portal a store on its own page. You connect any of the event's offerings to it and set how each one reaches them: Included comes with their package, or they order it on top at the price you set for this portal. The same offering can be included with one portal and a paid add-on for another.

An add-on you price at nothing shows as Free on their page, and it's theirs the moment they order it.

A portal order never asks who is buying, so its confirmation goes to the Contact email you set on the portal. Leave that blank and the confirmation is kept on the order with nowhere to send it.

A donation asks them for an amount, and shows the suggested and minimum amounts you set on it. Each add-on can be ordered until its own closing date, so there's no ordering deadline to set on the portal itself.

If your event sells in more than one currency, What it costs them holds the currency in the box itself. Pick one and the portal keeps it for good. Every price you type into the portal is read in it, the whole portal page shows it, and every order the portal produces is in it. A portal made before your extra currencies, or without picking one, stays in the event's own currency.

Good to know

• The shareable registration link hands out only the ticket types this portal gives away free. A priced type is claimed through an individual link, which goes to one named person.
• A link stays Reserved for every place it can still hand out, and stops being reserved as those places are taken. That's the commonest reason a portal has fewer left than the tickets handed out would suggest.
• Switching the shareable link off closes the address. Anyone who follows it is told the registration link is switched off and to ask you for the current one.
• Issued on a portal's page lists everyone that portal has given a link to, and Download CSV takes the list away with each person's name, address, reply and ticket counts.
• Voiding a ticket returns its place to the allocation only when nobody else could have used it. Void a ticket on a link for two and the guest place stays Reserved, because the guest can still claim it. To hand a whole link back, cancel the link instead of voiding its ticket.
• Activity also records every sign-in and every address that was turned away, so a sponsor who says the link won't let them in can be answered from the page.
• Activity at the foot of a portal's page says who last changed it and when. Select it for the full list, which includes what the person running the portal did on their own page.
• Portals you archive or revoke drop out of the list. Filter beside the search box has Archived, Revoked and All.