Task · Ticket types

Sell several tickets together at one price

Sell one ticket that issues the tickets inside it, at a price worked out from what they cost.

5 steps · About 5 minutes · Needs: Another ticket type to put in the bundle

1. Create a ticket type, or open one you already have and select Edit

   A family ticket, a weekend pass, whatever you call it.

   Your eventSet upTicket types

2. Under Pricing, select Bundle price

   The price box is replaced by the tickets this one is made of.

   go.tito.io/acme/summer-fete/admin/ticket-types/1/edit

3. Pick a ticket and set How many

   Comes to is what that line adds. + Add a line gives you another one, and each line's ✕ takes it out again.

4. Put an item in too, if one comes with the tickets

   Every line lists your items under the ticket types, so a t-shirt goes in the same way a ticket does and its price joins the total the same way. A bundle needs at least one ticket in it.

5. Take an amount off on Bundle discount, then save

   What buyers pay is the total, and it's what the ticket sells for. Change what one of the tickets inside it costs later, and this price follows on its own.

   To sell two tickets at full price with a t-shirt thrown in, put both tickets and the shirt in the bundle and take the shirt's price off here. The buyer pays for the tickets and gets the shirt.

   The tickets in a bundle are the price, so there's no price box while Bundle price is selected.

   Select Single price to go back to typing one. The lines are dropped and the ticket keeps the price you type.

   Lowering a price is refused when it would make a bundle free.

   If a new price would leave a bundle's discount bigger than the tickets in it come to, the save stops and names the bundle. Reduce that bundle's discount first.

What a bundle sale issues

Selling a bundle issues the tickets inside it. One family ticket of 2 × Adult and 2 × Child issues four tickets, two Adult and two Child. Each one has its own name, its own questions and its own check-in. The bundle itself isn't issued as a separate ticket.

A bundle sells while every ticket type in it has places left, and comes off sale on its own once one runs out. A ticket type that's off sale can go in a bundle, which is how you sell one only as part of a bundle.

Ticket types in a bundle keep their own settings, such as per-order limits or attached questions and offerings.

Good to know

A bundle's own page carries What’s in this bundle: a line per ticket and item with what it comes to, the discount, and what buyers pay. The pencil on a line opens it.

Each ticket in a bundle says so on its own page too, under Bundles. The pencil there adjusts how many it counts for without leaving that page.

Add lists every other ticket type on the event, and your items under them, including the ones that can't join a bundle. Those are grayed out and say why.

A ticket in a bundle brings its offerings with it. Connect a choice of workshops to your Workshop ticket, and a bundle holding one asks for it too, exactly as buying that ticket on its own does.

You can connect an offering to the bundle instead, which asks it of every ticket the bundle issues. Connect it to both and it's asked once.

Either way, buyers are asked once for each ticket that owes a choice, and each picker says which ticket it's for: a Family of two Adults and one Child gets three, headed Adult 1 of 2, Adult 2 of 2 and Child. The ticket is named even when only one of them is asked, so a set whose Workshop half is the only part going to a workshop still says Workshop over the list. They come in the order the bundle issues them, which is the order the tickets appear on the next screen. Each ticket holds what was picked for it, and a place is held for each of them.

Bundles and price tiers don't work together. A ticket with tiers is grayed out in the picker, and adding tiers to a ticket that's already in a bundle is refused. A bundle is grayed out too, because a bundle can't go inside another bundle.