Task · Getting help
Ask the Help me box
Find the control for a job without knowing which screen holds it.
5 steps · About 1 minute
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Open Help me in the bottom corner of any event screen
⌘/ opens it on a Mac, and Ctrl / everywhere else.
go.tito.io/acme/summer-fetes-summer-fete/admin/help?q=refundBefore you type anything, the box points out what needs doing on theevent: orders waiting for payment, a ticket type that's fully booked, and registration closing in the next two days. Each one has a button that takes you to where you fix it.
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Describe the job in your own words
Type the outcome you want, like "stop selling" or "give a group their own page". You don't have to know our word for it.
Type the value too, like "close sales on Friday" or "give VIP 50 places", and the first result opens the form with it already filled in. Nothing changes until you save.
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Press a result
A job takes you to the field or the switch that does it. An answer opens where it is, so you can read it and still have the list.
A job that is one setting, like making the event secret or allowing bank transfer, opens that setting in a panel over the screen you were on. Saving it closes the panel and you stay where you were.
Refunding, resending a ticket and the other jobs you do to one order or one attendee have no single control to land on. Those are marked How, and they open the steps in the box. The article underneath has the rest.
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Ask how many, and the box gives you the figure
Ask "how many have I sold" or "how many VIP are left" and open How sales are going. It shows your event's tickets issued, what's left, what you've collected and who's checked in. Name a ticket type and its own count comes first.
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Ask for something Tito doesn't do, and the box says so
It offers to send your question to us instead of guessing.
A help article under the results opens at the part that answers yourquestion. Articles and the row that sends Tito a message open in a new tab, so the box is still there when you come back.