Your event

On-site payments

Ring up a card sale in person, on a physical Stripe reader.

New reader registers one. You need the pairing code from the reader's own screen, and Stripe set up for the account first. Nothing here works until you have.

Each reader has its own page, which is where its Door page address and PIN are. Open that address on a phone or tablet at the desk to take sales.

On the reader’s page, open Ticket types to choose what its Door page offers, then Save. New readers offer all saleable paid tickets. Saving a selection limits that reader to those types, including when new ticket types are added later. Switching every type off closes its ticket selection.

The Door page uses a consistent Tito layout. Tap + or − to change a quantity, or tap the number to replace it. Charge card appears when tickets are selected.

Open Customer details on a reader’s page to turn on Collect name or Collect email. Both start off. Customers can skip either field on the reader before paying. When they provide an email, Tito sends the order confirmation after payment.

Reader and location names link to their Stripe Dashboard pages.

A sale becomes a pending order. The moment the card is approved it turns into tickets and a confirmation, the same as every other purchase.

Good to know

• Only owners and admins can use this section, like payment settings generally. Any other role sees it in the sidebar and gets the forbidden page on opening it.
• Choose a Stripe location from the connected account when registering a reader. Create a location lets you add its name and address on the same form.
• Edit changes what a reader is called. Its Stripe pairing is what registering agreed and can't be edited here.
• Archive closes a reader's door page straight away. Orders already taken through it keep working, and the reader's page stays, with its history.