Task · Attendees

Resend someone's ticket

Send an attendee their ticket email again.

5 steps · About 1 minute

1. Open the attendee

   Your eventAttendees

   go.tito.io/acme/summer-fete/admin/attendees

2. From the menu, select Send ticket email

   It's there once the ticket has somebody's name and email address on it, and while the ticket is still valid. It reads Resend ticket email if the email has been out to this address once already.

3. Check the address, then select the button again

   The confirm step names the address the email is about to go to.

4. Select See this email to read what is about to go out

   It is the real email, not a sample. Select Edit this wording to change any of it in Customize first.

5. Read the line at the top of the attendee

   It names the address the ticket went to. If the account has no sending address set up yet, the line says nothing was sent. See Set up your email sender.

   If they never got the first one, check the address before resending.

   Correcting an address sends its own email anyway. See Correct an attendee's details.